Payment Policy
Payment Policy
Last Updated: 19 April 2025
Welcome to Ubyone Limited. We provide a safe, smooth, and transparent payment experience on ubyone.com. This policy covers accepted methods, security measures, and payment issue resolution.
Accepted Payment Methods
Credit Cards
Visa, Mastercard, American Express
UK Debit Cards
Secure direct bank payments
Clearpay
4 interest-free instalments
Klarna
Pay in 3 or Pay Later
PayPal
Fast secure payments
Apple Pay
One-tap checkout
💷 All transactions processed in GBP (£). Prices include VAT where applicable.
Secure Payment Processing
We protect your data with:
- SSL encryption for all transactions
- PCI-DSS compliant third-party processors
- No stored payment details on our servers
ℹ️ Your payment info is securely handled by certified providers.
Order Confirmation
After successful payment, you'll receive:
- Purchase summary
- Order number
- Shipping estimates + tracking link (once dispatched)
📧 Check spam folder if missing. Contact team@ubyone.com for help.
Using Clearpay or Klarna
When selecting these options:
- You'll be redirected to their secure platforms
- Real-time eligibility checks apply
- You must follow their repayment terms
⚠️ Important Notes:
- Ubyone isn't responsible for interest/late fees
- Approvals subject to provider's assessment
Failed or Declined Payments
If your payment fails:
- Verify card details
- Check available funds
- Try another method (e.g., PayPal)
- Contact your bank
Still stuck? Email team@ubyone.com for assistance.
Billing and Fraud Protection
For customer protection:
- All orders undergo verification checks
- We may request additional info
- Suspicious orders may be delayed/cancelled
Need Assistance❓
Contact us for payment questions or transaction issues.
Email Support⏳ Typically respond within 1-2 business days
Thank you for shopping with Ubyone Limited - where secure payments meet seamless checkout.